Refund Policy
WAC Immigrations Pakistan
At WAC Immigrations, we value your trust and are committed to providing transparent and reliable immigration services. This Refund Policy explains the conditions under which refunds may or may not be issued.
1. No Refund After Service Initiation
Immigration services require significant time, documentation handling, legal assessment, and professional expertise.
Therefore, once we begin working on your case, no refund will be issued, regardless of the final outcome.
This includes (but is not limited to):
Initial profile assessment
Consultation sessions
Document review and preparation
Application submissions
Liaison with immigration authorities
Legal or advisory guidance
Once a file is opened and processed, the fees become non-refundable.
2. Non-Refundable Fees
The following fees are strictly non-refundable under all circumstances:
Consultation fees
Documentation fees
Government fees (embassy charges, visa fees, biometrics, medical tests)
Translation and notarization fees
Third-party service charges
Any additional processing or administrative charges
WAC Immigrations cannot refund any amount paid to government or third-party institutions.
3. Client Responsibility
No refund will be provided if:
The client provides false, incomplete, or misleading information
The client fails to provide required documents on time
The immigration authority refuses the application due to changes in law or policy
The client decides to withdraw or cancel the application voluntarily
The client does not respond to communication or fails to follow instructions
Immigration success depends on government decisions, and we cannot guarantee approvals.
4. Refund in Exceptional Cases (If Applicable)
A partial refund may be considered only if:
Payment was made twice by mistake
A technical error caused overcharging
The service has not been started at all
In such cases, refunds will be processed within 14–21 business days after verification.
5. No Guarantee Clause
WAC Immigrations does not guarantee:
Visa approval
Processing time
Immigration authority decisions
Policy stability or rule changes
Our responsibility is to provide professional support, but the final decision always lies with the government.
6. Payment Disputes
If any payment dispute arises:
Clients must contact us first to resolve the issue
Chargebacks without discussion will be considered a breach of agreement
Legal action may be taken if fraudulent disputes are filed
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
[info@wacimmigrations.com]
[+92 3209422666 |+92 4237192154]
[Head Office DHA : Building #16, Block Z (First Floor) Commercial area, Phase 3 DHA Lahore , Pakistan.]
At WAC Immigrations, we strive to provide professional immigration consultancy and legal services in Pakistan. This Refund Policy explains the terms and conditions regarding refunds for any of our services, including visa applications, study abroad assistance, work permits, PR, and citizenship programs.
Eligibility for Refund
Refunds are processed only under the following conditions:
Service not rendered due to WAC Immigrations errors
Duplicate payments made by the client
Cancelled applications before processing begins
Please note: Fees paid for government applications, third-party services, or visa filing are non-refundable.
Refund Process
Submit a refund request via email or contact form.
Provide details of your payment and service.
Our team will review the request within 7–10 business days.
Approved refunds will be credited via the original payment method.
Non-Refundable Situations
Change of mind after service initiation
Visa refusal or rejection by immigration authorities
Services already processed or submitted to government bodies
